Puppy Dog Hotel

August 2024

Dear Karina,

Thank you for such a supportive and kind email. When we went on a path to find a new holiday home for our dogs I did a lot of research before we found you , as we wanted to form a relationship that would span the lives of our little dogs so that when they were older and needed extra care that would be a possibility when we went away. Little did we know that our silly excitable puppy Scooter would have a health crisis at this stage which hopefully is a ‘blip’. Your email highlights that we were so lucky to find you and to be able to leave both Asta and Scooter with you knowing that they couldn’t get better care.

Jane & Marcus. London.

January 2024

Merlin loves his time at the Puppy Dog Hotel where he gets to play with his friends all day and then snooze the evening away in the most comfortable looking beds. Joe, Karina and family look after the dogs brilliantly and Merlin always comes home in excellent condition, if a little upset he has to leave his friends behind. His Christmas there was definitely his best one ever! 

We fully recommend the Puppy Dog Hotel for people who want their dogs to have a holiday at the same time as their owners, and would add that the Pet Taxi service makes our lives so much easier.

Sarah and Ben Chesham Bois

January 2024

What can I say! Another year of wonderful care for madame. It was a very fortunate day for us when I found you on the internet and even more fortunate that she passed the rigorous entry exam.

Love Pam (Littlehampton West Sussex)

January 2024

Firstly, we would like to thank you for the love and care you have shown Asta and Scooter during their stay over the Christmas and New Year period in 2023/24.

This is the first time in many years we have been able to go on holiday and truly relax since our previous dog carers retired several years ago. Asta is on daily medication which can be a concern when we are on holiday, and you need to have absolute confidence to be able to go away without it being a worry.  It has taken us all this time to find the right people to care for our dogs as we wanted to establish a relationship which would hopefully be long lasting, we really feel we have found this with Karina and Joe.

This was particularly highlighted when our two dogs started to develop behavioural issues due to the younger dog reaching maturity, with Joe and Karina’s expert guidance we have found a way forward to correct this behaviour.

During Asta and Scooters stay we received regular video and photographic updates that reassured us that both dogs were having a great time with plenty of strokes and supervised play. When we picked up the dogs to come home both left reluctantly.

Our dogs are such a major part of our lives and as they get older, we need to know that we have the right support available for respite care, Karina, Joe and their family have the experience and professionalism that makes that possible.

Asta and Scooter look forward to their next stay in the summer if not before.

Much Love,

Jane and Marcus, London

January 2024

We are always blown away by the standard of the services provided by the Puppy Dog Hotel. We have used their day care and boarding services regularly for a few years now. Karina and Joe are highly professional and fully committed to the health and wellbeing of the dogs they look after. When we arrive to drop off our dog, she can't wait to get out of the car. She knows she is going to get plenty of love, fun, and attention. In fact, the Puppy Dog Hotel is like her second family. Can't recommend them enough. Caitlin and Tom, Chesham, Bucks.

October 2023

We feel very fortunate to have found Karina, Joe and the Puppy Dog Hotel to look after our energetic 5 year old Springador, Harvey.
After several short  “settling in” visits he has recently completed his first 2 week holiday. He gets very excited as we approach the Puppy Dog Hotel and bunny hops to the gate when we arrive! We are so grateful for the love and care they show in looking after him, and the photos and videos illustrate to us that our boy is very happy there. It makes it easier to leave him when we know how well he will be looked after. On our return we have booked Harvey in for 2 more short breaks this year and will definately be booking more dates for next year.
Thank you so much Karina and Joe.
With love and doggy kisses from Harvey, Phil and Caroline (Buckland Common, Tring, Hertfordshire.

September 2023

Connie our border terrier has a ball staying with Karina and Joe – to the point I think she’s actually a bit sulky about coming home! She’s a super social dog so the idea of putting her in traditional kennels is a total no-go. At PDH, the mix of dogs is managed really well, so that even the littlest dogs (like Connie) find their place within the pack. There’s plenty of play and walks, and lots of picture and video messages exchanged so we know how she’s getting on. I swear she returns to us better behaved too, having learnt some new manners from her holiday pals! “

Julie (Chesham, Buckinghamshire)

June 2023

To Joe & Karina,

Thank you so much for looking after our beautiful girl so we could have a holiday together. It was so lovely to get away and relax knowing that she was being so well looked after and having just as much fun as we were! We all look forward to seeing you again soon for another holiday stay!

Lots of love, Heather, Sam and Mia xxxxxxx (Tring, Hertfordshire)

June 2023

A message from one of our canine guests too!!!!

To Joe and Karina,

Just to say a big furry thank you for such a lovely stay with you all. I had so much fun and especially loved meeting and playing with lots of new friends! I can’t wait to come for another stay! Sending lots of woofs and kisses from Molly xxx

17th April 2023

Our Cockapoo, Peanut, has been visiting the Puppy Dog Hotel for training and holidays, since he was a puppy. Joe and Karina have been warm and expert advisors throughout the time we've known them, and we'd trust them to provide the best possible care to any dog. They both have a passion and love for dogs that comes through every time we speak to them. In particular, they've done a lot to help us manage the transition when our first child was born - helping us adjust to life with a dog and a newborn.

Dave & Vera (Beaconsfield)

11th April 2023

Thank you so much for looking after Digby so well last month. We were a little apprehensive about leaving him for three whole weeks, but the frequent updates and photos you sent us gave us plenty of reassurance - it was clear he was having a wonderful time playing with all his doggy friends and being looked after beautifully by you. He loves staying at the Puppy Dog Hotel and we are so relieved and pleased that we have found such a great home- from- home for him. Thank you so much, and we are see you soon,

 Marion and Donald (Amersham)

29th March 2023

What a great find Puppy Dog Hotel has been.  We are so thankful to find quality care for Monty, our bonkers Cocker Spaniel, who loves spending his holidays at Puppy Dog Hotel.  We have used Puppy Dog Hotel on several occasions now and every time Monty is happy to be there and we know he is in great hands and well looked after.  We love the photos that we get during his and our holidays and seeing all the lovely, new puppy friendships that are made. Thank you Joe, Karina and Puppy Dog Hotel

Pam (The Chalfonts)

25th March 2023

We cannot thank and recommend The Puppy Dog Hotel highly enough.  We purchased a lively, loving  Sprocker Spaniel puppy who needed training as he was clever and a little stubborn.  The Puppy Dog Hotel were amazing and patient and have turned our little lovable rascal into an amazing loving, well behaved dog who we can take anywhere and can let him off his lead knowing his recall is great.

Monty often stays with Joe, Karina and Amelia.  He runs to their door each time. We don’t book any holiday without first checking they can have him.  We love the reassurance that Monty will be safe and happy when he is there.  I couldn’t recommend them highly enough.

Beverley and Kevin (Radlett, Hertfordshire)

21st January 2023

I struggled to find holiday care that I trusted for my rescue dog, Emma, because can be reactive until she feels safe. I needed people to look after her who were calm, knowledgable, kind and patient. Joe and Karina have been all of these things. I feel completely confident that they have her best interests at heart whenever I leave her.

Joy (Thame)

13th October 2022

Just a note from us all to say a big thank you again for having Molly last weekend for her holiday. She told us all about her adventures when she got home 😉. It was so lovely to be able to have a couple of day trips together that she couldn’t have joined us on and know that she was having an equally great time and being looked after so well with you guys and all her new friends 💛

We will all look forward to seeing you again soon. Thank you again

Sam, Heather, Mia and Molly xx (Tring)

15th April 2019

Dear Karina, Joe, Kira and Amelia,

Thank you for providing a 5 star home from home environment for Lajos and Tyra. We appreciate the love and affection you always show our pups and for keeping them happy and safe whilst in your care. We enjoy the photos, videos and dvd which totally reassure us that they are having a fantastic time! We have no hesitation in highly recommending Puppy Dog Hotel to family, friends and anyone who love and values their pets as we do.

Lajos and Tyra look forward to seeing you all again soon.

Jenny and Frank xx (Chesham)

12th April 2019

Dear Joe and Karina, 

Thank you again for giving Pepper such a great holiday while we were away, she clearly loved her time with you and we were able to enjoy our holiday without any worries about her. Thank you too for the helpful advice you gave us. Pleased to hear that you have your own holiday scheduled, you certainly deserve a good break too! We will be contacting you again shortly and have been recommending you to our friends. I can't remember if I thanked you for the DVD, I fully intended to ? We have all enjoyed watching it. What a great birthday party and they all sat so patiently. 

Margaret and Andy x (Ruislip) 

8th April 2019

We just want to say how fortunate for us to have you care, love and cherish
Albi during his recent holiday stay with you. Karina and Joe you are an amazing couple. Your genuine warmth, welcome and deep fondness for all of your canine guests, including Albi, is special only to Puppy Dog Hotel.
Until next time. 
Love Margaret & Peter & Albi (Bracknell, Berkshire)

11th February 2019

Thank you so much for taking such great care of Millie during our recent holiday. Today I watched the DVD you made for us and it is clear she had a wonderful time. She was exhausted on Friday after I picked her up and spent most of the day sleeping in her bed.  Unfortunately I think she is going to find life at home quite mundane compared to her stay with you! Perhaps I need to get another dog so has a housemate to play with all day long! Thanks also for the updates whilst we were away, it was reassuring to see that she was in such great company.

Thanks again, Mark, Valerie and Millie (Ley Hill)

20th December 2018

What would I have done without you all? You have increased my pleasure in my beautiful Freya 100% with all your help and advice so generously given not to mention all the training she has had which makes her much admired!!! I hope you all have a very happy and dog filled Christmas together and look forward to seeing you all in the New Year. 

With much love Pam, Graham and Freya (Littlehampton, West Sussex)

12th December 2018

Thanks for all the care you gave Floki this year - we know he’s looking forward to more! 

Love Flokie, Daria and Mike. (London)

9th December 2018

Thank you for all you’ve done this year, we don’t know what we would do without you!

Love Catherine, Nick and Sophie xxxx (Hazlemere)

5th December 2018

Thank you once again for all the wonderful care that you’ve given to Daisy. She has such fun when she visits you!

Love and best wishes, Chris, Nigel, Lucy, Samuel, Alice and Daisy (Thame)

14th August 2018

Puppy dog hotel has been the best investment we have made for our dog. Humphrey just loves going there, but also Karina and Joe have taught me so much about dog ownership and care. Humphrey went for his training holiday in February, and it made a big difference. Since then, Humphrey had had two holidays and regular dog boarding/day care. I know Humphrey loves it, because I park down the road and he tugs me all the way to the front door. I cannot recommend puppy dog hotel highly enough, I really believe that Humphrey is as happy there, as he is at home. 

Many thanks Joe and Karina! 

Louisa Janssen. (Gerrards Cross)

5th July 2018

We rescued our 5 month old cross breed Leo from dogs trust in February 2018. Unfortunately we had a three week holiday already booked in June and were very concerned what we were going to do with our new boy.We found Puppy Dog Hotel on line and contacted them to see if we could get him booked in. We wanted him to have a home from home environment as he had been through so much in his short life already. We visited Karina & Joe in April and was totally bowled over by what they do for their canine visitors. Leo stayed with them in June and had the best time. He was treated like their own dog and stayed in their house and was well cared for and loved. On our return Joe & Karina gave us a fantastic video of his time there, but also sent us photos and videos whilst we were away, which really put our mind at rest. I don’t think there is anywhere better that you could send you dog while you are away.

Tina and Richard (Norfolk)

30th June 2018

Firstly can we take this opportunity to thank all of you for the love, care and help you have given us with Mia (our slightly dysfunctional Collie). When we got her she was damaged and terrified of the world (including us) due to the mistreatment she had suffered. Your help, tips to 'bring her around' and impressing on us the all important feeding routine, taught us and Mia so much. We still use these routines daily which have built her confidence and obedience. She runs into your house when she stays with you,  and it is your home from home for her which makes us happy to go away without worrying about her. The photographs and updates you send when we are away make us smile and show us just how much she settles in and is cared for. The reports and feedback when we collect  Mia help us to continue to support her continuing progress into such a loving and happy family dog, which, without you all we don't think would have been achieved. 

With love Lindsey, Vicky and of course Mia (Ruislip)

8th April 2018

10 years…. Oh my goodness where does the time go! Congratulations, you are the best! 

Love Chris, Paul, family and your number 1 fan Miller xxx (Wendover)

15th January 2018

Dear Karina and Joe, Kira and Amelia, Thank you so much again for taking such great care of our boy over the Christmas period. You treat him so well, he loves spending time with you and it certainly makes being apart from him easier! Very best wishes.

Darren, Mary, Molly and Buddy xxxxx (Little Kingshill)

3rd January 2018

Dear Joe, Karina, Kira and Amelia Thank you so much for your continued holiday care, love and affection for our pups Lajos and Tyra. We would not trust our dogs in the care of any others and are always impressed with the high quality service provided. Their needs are always fully met, be it administering of medication or providing first class cuddles and doggy massages! We have no hesitation in highly recommending Puppy Dog hotel who go over and beyond with the attention to all the dogs in their care. We love our regular emails and video links which reassure us that our pups are having a fun and safe holiday. Lajos and Tyra look forward to their next holiday in April with you all.

Jenny and Frank (Chesham)

20th December 2017

Dear Karina and Joe, Kira and Amelia, Thanks so much for taking such great care of Cookie and all the training.

Tabea, Kim and Sophie x (Central London)

18th December 2017

Dear Karina and Joe, thank you for another year of looking after us so well! 

Love Poppy, Coco and Jack xxx (The Chalfonts)

15th December 2017

Dear Karina and Joe, Kira and Amelia, Thanks so much for being so amazing with our boy and for being his second family. We love that he has a home from home! 

Love Paul and Chelsea xxx (Seer Green)

12th December 2017

Dear Karina and Joe, Kira and Amelia, Thanks for looking after Polly so well this year.

Love from Nick, Wendy, Finley and Polly xxx (Chesham)

17th February 2017

Dear Karina and Joe, thank you so much for looking after Roxy. We collected a happy, contented puppy who clearly made some great friends and had a whale of a time at Puppy Dog Hotel - we could not wish for more! 

Dora, Saqib, Jessie and Nattie (Amersham)

30th December 2016

Thank you so much for looking after our ‘boys’ knowing they were happy, content and well looked after enabled us to enjoy our holiday without worry. We wish you all a wonderful new year and we are sure Frankie and Benny will look forward to their next holiday with you.

Clare, Roy, Emily and Jack xx (Chesham)

20th November 2016

Thank you for always taking such good care of Hendricks, it’s so comforting for us to know how loved and happy he is when he’s at PDH!

Love Paul, Chelsea and Hendricks. (Seer Green)

15th September 2016

Thanks for looking after Polly so well this year and allowing us to have a couple of breaks. 

Love from Wendy, Nick and Polly. (Chesham)

12th July 2016

Thank you Joe and Karina and family for making Fletchers holiday a brilliant one. The care you give is second to none! We will definitely use Puppy Dog Hotel again. You can't improve perfection!! 

Alison Emmerson (Ruislip)

2nd July 2016

To uncle Joe, auntie Karina, Kira and Amelia, Thank you very much for looking after us on our holiday. It will be hard for us to return to our normal ‘shacks’ but will be back in less than 2 months. Have a good summer and don’t miss us too much.

Thanks again and lots of love from Lynn, Thierry, Poppy, Coco, and Jack xxx (The Chalfonts)

25th February 2016

Thank you so much Joe and Karina for giving Elsa such an amazing time, and for allowing me to have an amazing time too, knowing that she was in such safe and caring hands. Even better, however, was the pristine, new and improved, version of Elsa that you gave back to me – totally calm and happy, and a changed dog (for the better) on the lead. She has always been a bit of a “tugger” out on the lead, but now, thanks to the work you did while I was on holiday, she is pretty much close to the dream walker (perfect heel nearly every time!). So, again, thank you so much. It’s more than just a stay, clearly, it’s a game changer.

From Kevin, Rose and family (Chipperfield)

5th November 2015

Leaving Dempster was hard this first time, but it won't be nearly so difficult in future because it is clear that he had such a happy week. We truly value your incredible knowledge and experience, and your obvious love for and affinity with dogs. Thank you Joe and Karina!"

Caroline, Matt, Jack and Millie (Ley Hill)

5th November 2015

Just a small not to thank you all for looking after Barney. The DVD was great, we both love to see him playing and having a good time. You’re special people and it’s a real blessing for us to know you’re there to look after our boy. 

Thanks again, Tracey, Chris and Barney. (Croydon, London)

20th August 2015

Just a quick not to say thank you for looking after Buddy so well. The videos and emails meant the world - seeing him so happy help us with the sadness of being away as he is always really missed.                 

Thanks again, Mary, Darren and Molly. (Little Kingshill)

5th July 2015

Thank you, we loved the video as always! Hendricks is so funny how much he loves the ball! We had people round yesterday and he enjoyed the company but is very snoozy today. Thank you again for looking after him so well as always, we know he is already looking forward to his holiday next month!

From Paul and Chelsea (Seer Green)

5th July 2015

Thank you so much for Darla’s stay. Loved the video which was sent home with her. Daughter commented on how good she smelt. Came back tired but content. 

Thank you all Shirley and Ian. (Hazlemere)

24th June 2015

Thanks for looking after Sophie! It was so reassuring to know that she was being taken care of by such lovely people. I can tell she had a blast with the other dogs too, she's pretty sleepy today! I know it's done her so much good to get the interaction with new dogs outside of her usual circle, she was extra social on her morning walkies and wanted to play with everyone! I can't recommend you highly enough and I know that Sophie will be so excited when she comes back to stay! Sophie sends you all a big kiss.

Catherine, Nick & Sophie x (Hazlemere)

19th June 2015

The photos have arrived today safely and securely. We are thrilled to bits with each one and will waste no time in proudly showing them to people. Thank you Joe for capturing Albi in perfect pose and action. What a wonderful souvenir of Albi's first holiday.

Mararet, Peter and Albi xx (Bracknell, Berkshire)

30th May 2015

I just want to thank you so much for helping me with Sunny and turning our World around, I can't believe the difference you've made to our lives! As you know, I adopted Sunny from the Soi Dog Foundation in Thailand, where she had lived from a puppy, having been found with her mother and siblings hiding under a shop next to a busy road! Luckily Soi Dog were alerted and a Rescue Officer went and picked them up.She became available for adoption when she was two and a half and came to live with me in August last year. She was very timid and frightened of the smallest thing and I never thought I would be able to help her overcome all her problems! That's when I was recommended to contact Puppy Dog Hotel and they came on the scene to help!  At the end of the day, it turned out I was 90% of the problem and once it was explained, I totally agreed! I realised that I was trying to keep her in Thailand and replicating what her life was like there, I was so wrong! Puppy Dog Hotels favourite saying was "I've got to move her on, she's not in Thailand anymore" and once I took that advice on board, we haven't looked back ! There's still a way to go and it's now up to me, but everyday shows an improvement.  I'm so grateful and so is Sunny; she is really starting to enjoy her new life. Thank you for the wonderful support you have given us, the dedication you show towards animals is amazing and I couldn't have asked for better help. 

Kind regards and thanks,  Jill & Sunny (Derbyshire)

9th May 2015

Hi there, I have to say is lovely having him home and he only had a quick sulk before getting back to his normal self! Thank you so much for taking such loving care of him while we were away it is very much appreciated by him and us! I don't worry about him at all knowing he is safe and having fun with all his "doggy" friends! 

Love from all especially Miller xx (Wendover)

15th March 2015

Just a quick email to say thank you so much. I've just watched the you tube link and Newton looked like he had an absolute blast - I would go so far as to say he's been sulking since he got home! You have no idea what a relief it is to be able to leave him with someone and know he is in totally safe hands and having a wonderful time. I'm so pleased we found you! Wishing you all the best for the coming months of dog care. I know Newton can't wait to come back and visit again! Very best wishes and sincere thanks.

Sarah and Peter X (Wendover)

20th December 2014

A BIG thank you for all your help with Brodie this year. Not only for his wonderful holidays but in helping us improve his recall. He really is a different dog!

Love Jill, Bob x (Amersham)

24th November 2014

I just wanted to say thank you for looking after Oli. He clearly enjoyed his walks with you & is so incredibly well behaved as a result!
Thank you Sam x (The Lee)

12th September 2014

Thank you for the DVD it is a lovely momento of Percy's stay with you.

It was great to receive such a detailed report of Percy's time with you. He's a very sociable dog and enjoys lots of fuss so I'm sure with your special care and attention he will have enjoyed his stay with you very much! I have no doubt that he will be very excited to see you all again when he arrives for his next visit! It's good to know that Percy now has a home from home where he can be safe and happy and a lovely time whenever we have to leave him.

Regards Louise Bracebridge. (St Albans)

24th August 2014

“We just wanted to say a huge thank you for looking after Daisy in May. We were so impressed and happy with all the love and attention you gave her and that you went the extra mile with everything to help her feel settled and relaxed - it meant we could have peace of mind that she wasn’t cooped up in a kennel, but was having fun with her new friends instead. We are sure Daisy will look forward to her next stay very much!” 

Daisy and family xxxxxxx (Thame)

12th August 2014

As a family we have known Puppy Dog Hotel - aka the Hearn family - for 4 years when they started attending our Astronomy meetings in London's Regent's Park. All of us - including our Eurasier dog Emma, then only a puppy & now approaching 5 years old - took to them straight away and  their natural ability to read & communicate with Emma immediately impressed us. 

Puppy Dog Hotel is the only place we will leave Emma if we have to go away without

her. It's more than peace of mind. Emma always comes back refreshed, happy, and a little fitter & healthier! The Hearn family's obvious life-long passion for what they do is clear from the first meeting. What you get as a service from PDH is far more than the sum of the parts. Their experience and general overview of your dog's health, combined with their vast knowledge, means that you - and your four-legged friend - can enjoy your respective vacations. Highly recommended.

Simon, Elena, Sasha and Emma (Ely, Cambridgeshire)

4th April 2014

Hi Joe and Karina, Firstly wanted to say a big thank you for looking after our boy during our holidays, he came home so contented it's great to know he's in such good hands. Secondly I finally got time to watch his DVD.....loved the soundtrack, think my favourite bit was him falling asleep in your arms Karina as he got brushed, bless him he looked so content!

Caz, Geoff and Binks x (Amersham)

3rd April 2014

Dear Karina, Joe, Kira and Amelia

Thank you all for providing Lajos and Purdie with a 5 star holiday. We were confident on our first meeting that they would both be happy in your care. Thank you for the video and updates you sent us whilst we where away, we were reassured constantly of the love and care that you were giving Lajos and Purdie. We were truly impressed by your professionalism along with the advice given to any questions we had. We thank you for the disc you provided of the video clips and photographs; we were not expecting the photos to be of such a professional standard. We will definitely be booking Lajos and Purdie in with you in the very near future and have already been spreading the word to everyone we know! Thank you once again

Kind regards Jenny, Frank, Lajos and Purdie (Chesham)

28th March 2014

We wanted to thank you for looking after Fly for us recently. He seemed to have enjoyed his stay very much and we were glad to hear that he also got on well with the other dogs you had with you over the 5 days. He settled right back into life at home when he left you and the training you did with him was very beneficial - we are doing our best to build on that. 

Thanks again, Sally and David (Gerrards Cross)

24th March 2014 

Puppy Dog Hotel spent a very full day with us and our 3 month old border collie, Skye, at our home some months ago. We started with the basics of dog training with the emphasis on consistency in setting and maintaining the ground rules with the dog learning to respect the owner. We then moved on to cover health & grooming, diet, toilet training and hand signals & commands. Puppy Dog Hotel explained everything very clearly and quickly had Skye obeying simple commands both from him and us – I think she enjoyed the day (especially the reward based training) as much as we did! Skye’s now 10 months old and we can see the benefit of Puppy Dog Hotel’s advice. When she’s off the lead on walks she returns immediately if we call or whistle her, even if she’s been distracted by another dog. Other dog walkers have often commented that they wish their dogs come back like that! She obeys the usual commands by voice or hand signal and will do a wee when instructed which is particularly useful when we’re setting off on a long car journey. There’s still work to be done – she still pulls on the lead – but much of this is lack of practice and all down to us. As Puppy Dog Hotel says, training is long term and the dog will often try it on to see what she can get away with. The training day is not cheap, but it’s certainly value for money and has taught us how to train Skye. 

Thanks again, Brian and Pat (Great Missenden)

20th February 2014

Karina and Joe, Just wanted to thank you both again for training Barney. It was a real wrench for us to hand him over but we knew it was the right thing to do. Having the updates via e-mail, watching him on Youtube and especially watching the DVD filled our hearts with joy. Seeing him having so much fun and playing with the other dogs was fantastic. Just what we wanted for him. Your both wonderful kind people, we have nothing but respect and admiration for you both. I know Barney’s already looking forward to his next holiday. Thank you both again. 

Tracey, Chris and Barney. xx (Croydon, London)

29th January 2014

Just wanted to say a quick thank you again for taking such good care of Bowser. We've watched the DVD and it looks like he had a wonderful time with all of you and especially with Brody!

He was in a bit of a sulk for most of yesterday after we got home - definitely missing his new friends. He slept through most of the day, and would occasionally wake up, give us a dirty look and go back to sleep! He's back to himself today though and has had lots of compliments

on his nice smell as well - was it the coat conditioner that you used? Thanks again, and hopefully Bowser will see you again soon. 

Samina and Richard x (Stevenage, Hertfordshire)

30th December 2013.

Thank you so much for looking after our Great Dane Puppy "Ted". We never wanted to put Ted in a kennel and meeting you both reassured all our worries about leaving him! Puppy Dog Hotel is not a kennel it is a loving family home where your puppy/dog can enjoy all the luxury's you have at home, Carpeted lounge, beds, toys & all the extras! Puppy Dog Hotel will walk your pet and abide by all your instructions on house rules and special diets, but the loving, cuddles, kisses & attention is for free! Ted came home to us looking beautiful, healthy fit & happy. Ted will never go anywhere else if we need to leave him again. Thank you to Karina, Joe & family, you are wonderful people with good hearts. Love from Lisa, Pete & Leoni xxxx (Bovingdon)

29th August 2013

We can't thank you enough for looking after our little yorkie, Fred, for 2 weeks whilst we went on holiday in June!! We were so relieved to find someone that we felt comfortable leaving our beloved puppy with. It was very hard to leave him behind but you made everything so much easier by sending the occasional texts and videos of Fred and his little mates enjoying themselves. The love, care and professionalism that you have showed is beyond expectation and we cannot recommend you highly enough! Once again thank you so much!!! 

Cristina & Mike (Ascot, Berkshire)

13th August 2013

Thank you so much for looking after Riley so well during his holiday. We could see he had a fantastic time and it's always lovely for us to be able to meet some of his new friends when we drop him off and pick him up again. It's really lovely to have him home again! Until next time...
Maya, Tony, Beth, Alex, Joe & Riley xxx (Stevenage, Hertfordshire)

4th August 2013.

Just a short note to thank you once again for looking after Cassie so well - her 3rd visit this year! Our cocker spaniel Cassie is now 4 and has been enjoying her holidays at Puppy Dog Hotel for I think 3 years now - in her first year as a puppy, she, or I should say - we - benefitted enormously from the fantastic 1:1 training at our home and now she/we really appreciate the care and the fun she has when she goes to stay with them. Cassie gets so excited when we pull up in the car to drop her off, she knows exactly where she is and literally gallops as fast as her legs can carry her to be reunited with Joe and Karina and meet up with her doggy friends! We cannot recommend Puppy Dog Hotel highly enough - I feel we are leaving Cassie with our friends - and their approach is so personal and so caring to us as well as Cassie. Looking forward to many more Puppy Dog Hotel holidays!

Love from the Lally family. (Ruislip)

25th February 2013.

Many thanks for looking after Milo so well. He was happy and in good shape when I got back. I'm glad that he let you comb him and wipe his eyes - he's nervous with some people but you were obviously able to put him at ease. I agree that he's a lovely cat!

Thanks again, Valerie. (Chesham)

10th December 2012. 

We are delighted with the first class service we get from Karina and Joe. We know Leila is in good hands with them because instead of being depressed and playing up she is now a happy dog who only wants to curl up and sleep on her pad at night: God knows how tired (Puppy Dog Hotel staff) they must be at the end of the day! What we really appreciate is the daily feedback we get from Puppy Dog Hotel as it really gives us peace of mind. We could not recommend the Puppy Dog Hotel more warmly as you know your dog will be looked after by dog lovers not people just running a business. 

Rob and Laurence. (Chesham)

10th December 2012. 

I feel very lucky to have found Joe and Karina to care for my puppy whilst I work and also for holiday cover. It is rare to find anyone who loves their job, let alone a couple who live to care for other people's pets. Charlie is cared for as one of the family and loves their company. The care is second to none; Joe and Karina are professional, honest and extremely effective in what they do; I feel totally confident to leave my pet at the puppy dog hotel. 

Best wishes Karen (Hyde Heath)

16th November 2012. 

Tessa stayed with the family and it was wonderful to see the video from abroad knowing she was happy and enjoying herself, thank you so much! 

Anne Galewski (The Chalfonts)

25th October 2012. 

Hello Joe and Karina I wanted to write and thank you for taking such good care of Rosie for us, as you always do. I can’t tell you how good it feels to be able to go away knowing she is with such wonderful people and I can go away relaxed in the comfort that she is with you and in the best possible hands. Enjoy having both girls home, all your lovely family together. Take care of yourselves.

Emma x (Sunningdale, Berkshire)

14 September 2012. A huge thank you to Joe & Karina for looking after Riley, our Irish Red & White Setter, this summer. He had a fabulous time and I felt sooo comfortable leaving him at the Puppy Dog Hotel. He was so clearly treated as part of the family which was lovely to see. Joe & Karina have such affection for all the dogs in their care. Maya (Stevenage, Hertfordshire)

20th June 2012.

We have just collected Thomas from the Puppy Dog Hotel and I cannot thank them enough for the wonderful care that they offer. Once again Thomas has returned home happy. Leaving a beloved pet is stressful when you go away but leaving him with Karina and family means we can all truly relax.. I cannot recommend the Puppy Dog Hotel too highly and will certainly send Thomas there next time.

Lillian Hunter. (Chartridge)

18th June 2012. 

If you have a badly behaved dog after using Puppy Dog Hotel you’ve only got yourself to blame. Julie Edgley. (Radlett, Hertfordshire)

4th June 2012. Guys OMG what a wonderful afternoon! All training working really well, his temperament is wonderful and our family is back together again. Thank you so much! We can't wait for our walk tomorrow! Will be in touch soon and thank you much once again! Andy and Fiona. (Reading)

10th May 2012. 

Dear Joe, Karina, Kira and Amelia, I hope you are all well. We just wanted to say thank you once again for looking after Miley and Harvey last week. 

As always, the boys have come back looking happy and healthy, and I am pretty sure they are both smiling because they seem to have had a great 

time themselves judging by the video! Jeanette and I feel very lucky to have found you because when we need a break, we can relax knowing our 

beloved boys are being properly cared for. Its the peace of mind that we really value, and we tell everyone about the wonderful service you provide.

Anyway, its worth saying again, thank you. Dave & Jeanette. (Hazlemere)

25th April 2012.

I have known Karina and Joe for over 4 years, at that time I had a Cairn terrier and Skye a golden retriever and there were some problems in the household with training the golden retriever. A friend who had had help from Joe and Karina suggested that I should seek help from them, which I did. This was a turning point in the relationship between Skye and me. Karina and Joe came to assess Skye and I could see from the first moment that Skye recognised that they understood and cared and Skye responded very well. Both Joe and Karina have this caring, understanding and love for dogs, and also understanding, patience and caring for the dogs owners. Karina takes Skye dog walking now. Meeting Joe and Karina was the very best thing I did for Skye and for me. 

Brenda Ottoway. (Amersham)

29th February 2012.

Thank you so much to Joe and Karina who looked 

after our much loved dog. He is very much part of the family and we couldnt have chosen a better home to leave him in while we went on holiday. It was very important that Zimba (our dog) went to a home rather than a kennel and this is exactly what Puppy Dog Hotel offered, a home from home service. Highly recommended. 

Thanks again, Paige (Amersham)

26th February 2012. 

Dear Karina & Joe, Just wanted to thank you both again for taking such good care of Archie. You are amazing with your family of dogs and both Graham & I are very grateful and very impressed with your service. You don't just say you will do these things, you actually do them! Archie seems a little 'bewildered'...just like you said! I almost feel bad that I've taken him away from his friends. But he slept very well, not too bothered about us at all! I'm not very good at booking holidays in advance but will do my best going forward if it means Archie gets to stay with you. 

Kind regards Christina (Swan Bottom)

10th January 2012. 

Hi Joe & Karina, Well, what can I say? You are a legend!!! I followed your advice and we have had two fantastic nights! The first night he went through from 12:30 til 6 when we went downstairs (no accidents and not a sound!). Last night he did have a little wee but he was in his crate for longer (11-6.20), but again, not a peep! What a little star! This has had a knock-on effect with him being more settled and playing happily on his own. It's obviously made us more relaxed which obviously benfits the three of us! I really cannot thank you enough. Your advice was invaluable and the service that you provide is outstanding. You were an absolute life saver to me on Monday night. Very best wishes and sincerest gratitude! 

Helen Sommerville (Bristol)

15th September 2011. 

I said I would let you know how we are getting on with Molly. She has calmed down a lot and is so much easier when out walking. We can now all go to Black Park on our bikes and she is off her lead for the whole time and stays by our side the whole time! We could never have done that before!! Anyway, hope you are all well. Speak to you soon. 

Caroline. (The Chalfonts)

27th July 2011. 

Dear Joe, Karina, Kira and Amelia, We just want to thank you so much for looking after Aussie so well. She couldn't have possibly had a better time or been any better looked after and cared for........a real home from home. She love all the loving care and attention you gave her and she loved being able to play with your other 'boarders' and to feel a real part of the family. I just wanted to let you know what a success your recall training of Aussie has been. She is now the model dog. I can take her on lake walks, woodland walks etc whatever and she never needs to go on the lead as she always comes back when I blow the whistle you gave me. We are now both so happy on our walks. Now we feel quite happy about going away again now that we know we can let Aussie stay with you at The Puppy Dog Hotel. Thank you so much. 

Alan & Liz (Northwood)

10th May 2011.

Hi Karina and Joe, Wanted to thank you again for your care of Bruno, he comes home so happy after his time with you and your family! 

Best Nicole. (St John’s Wood, London)

18th April 2011. 

Karina & Joe, Just a quick note to thank you for helping us with Chester's training. We feel we have our lives back. All your advice has been invaluable. Chester is walking to heal an is becoming very obedient, well most of the time. We learnt so much from our day, thank you. 

Dan & Tamzyn (Berkhamstead)

16th March 2011.

My dog is part of the family and I hate going away and leaving her. However, when I do go away I'm relaxed and able to enjoy my holiday, as I know she is happy and well looked after by her friends at the PDH! No other dog border even comes close - I highly recommend them! 

Sam. (Sarratt)

11th March 2011.

If Carlsberg did dog boarding.... Lynn (The Chalfonts)

14th November 2010. 

Thank you sooo much! Put a huge smile on my face. Just love that pooch to bits and you all show her such a wonderful time and take the best care of her. No one out there compares to the puppy dog hotel!  

Laurie & Alexander x (Mayfair, London)

8th September 2010.

Dear Joe and Karina, I just wanted to thank you all once again for taking such wonderful care of Rosie and for making her stay with you so special. I can’t tell you how great it is to be able to go away on holiday knowing that she is with such a loving and caring family who will love her like we do. We so enjoyed watching the DVD, how lovely to see our Rosie so happy with you. Our vet was also very impressed with the report she received from you introducing yourselves and explaining that Rosie would be with you whilst we were away. She did comment on how professional that was and wished more people could be like that. Thank you also for her dogolates! 

Kind regards, Emma. (Sunningdale, Berkshire)

25th March 2010.

The Puppy Dog Hotel is a fantastic find and we cannot recommend it highly enough. We are posting this after Alfie's second stay and once again he has come home a better trained dog. Joe, Karina and family are extremely knowledgeable and it is wonderful to be able to go on holiday with the peace of mind that Alfie is 100% happy and looked after. We simply would not leave him with anyone else. 

The Codd family. (Gerrards Cross)

10th March 2010.

Dear Joe and Karina, First of all, thank you for spending so much of Sunday with us, you are a magician! We learned more in one session than all the weekly puppy training classes put together and are now endeavouring to put all the training into place. So far so good, Cassie is so much better on the lead and is responding well to 'sit' and 'wait' especially around feeding times and going out in the garden. The sofa and hall and running upstairs will need more work! Our Joe is much better with Cassie too, he's been feeding her in the evenings, has brushed her (under supervision) and they've been playing together in the garden. Many thanks once again, I am so glad we found you! 

Kind regards, Marian. (Ruislip)

9th March 2010. 

Hi guys, Just wanted to say a big 'thank you' for looking after my gorgeous girl so well the past few weeks. It was so nice to be away from her and know that she was being well looked after and having fun! I am totally obsessed with her and I missed her so, so much. I read your report and it makes me so happy and proud to hear that you also have a great fondness for her : ) So I'm hoping that from Wednesday onwards we shall all have restful nights (without the jet lag)!!! I will call you in the next few days to book up some holiday dates and some more training. I am so pleased that the nipping and mouthing has completely stopped - thank you. Her recall has also been brilliant these past few days - I shall continuing working on it ! The ball throwing needs some working on though !!! My only complaint is that you are too fully booked all the time : ( 

Thanks once again Sam, Philip and Georgia. PS - Her coat looked amazing - what conditioner do you use? (Sarratt)

30th October 2009. 

What can we say? Professional, pragmatic, extraordinarily loving and caring; Diggen truly was in heaven whilst in your care. You made our holiday so much more enjoyable as we were able to relax in the knowledge that Diggen was in safe hands. The video footage was an added bonus. Someone was certainly looking down on us when we found The Puppy Dog Hotel. 

Thank you. Jan, Andrew and Diggen x (Fulham, London)

27th September 2009. 

Dear Karina, Joe, Kira and Amelia, I wanted to write a note of thanks to you all for looking after Miley over the last week. We have been extremely lucky to find such a wonderful family to leave our beloved Miley with. As you know, I missed Miley very much and was not sure about being without him for a whole week, but after seeing the videos that you posted on YouTube of Miley and his friends having such a wonderful time, it put my mind at ease. He seems to have had such a lovely time at the puppy dog hotel that I almost felt guilty about bringing him home! We loved reading his report sheet about his daily activities and the advice given on his general care was very useful and will be of great help. I also want to say how well behaved and calm he has been since he has been back. I have been keeping up your good work with the whistle, as I noticed that he comes back when I blow the whistle and sits down right in front of me! His lead work has also improved and he doesn't even pull me up to the park anymore. All in all Miley has come back a very contented dog, who is much more settled and not worried about where I am at every minute of the day. 

This is great. Finally, thanks to Joe for the fantastic pictures he has taken. The service you provide is excellent and so much more than we expected. I would highly recommend the puppy dog hotel and I simply would not leave Miley with anyone else. I look forward to booking Miley in again in the 

very near future. Thanks again, oh and a big wet kiss from Miley! Kind regards, Jeanette, Dave, Adam and Miley. (Hazlemere)

4th August 2009. 

Hi Karina, Just a note to say thank you once again for looking after Merlin, it was so nice to read his ‘’report’’ and see his DVD and to know that he is such good hands. We just wouldn’t even consider leaving him with anyone else whilst we were away – it is so nice to feel reassured that he is getting lots of love and attention and having just as good a holiday as we are !! He was a bit sulky on Sunday when he got back, after leaving Molly but is fine now. I have got a cheque ready to post to you for the deposit for next year – no idea where we are going but would rather make sure we get you before you are booked up !!!! Enjoy the rest of the summer (what is left of it !) - speak soon. 

Lots of love Andrea and Merlin xxx (Prestwood)

30th June 2009. 

Having been very anxious about leaving my 1 year old dog for the first time I was absolutely thrilled with the care and attention she received by people who clearly love animals and are not just out for making money. I also learnt a huge amount from Joe who was able to read Ginny like a book! She was happy and relaxed when I came back from holiday. I would not hesitate to use their service again. 

Lorraine Barton. (Hayes, Middlesex)

20th June 2009. 

Hi Joe & Karina, Hope you're both well. Just wanted to say thank you very much for looking after Miley last weekend. He seemed really happy to go off in 
the car with Joe, and he came back looking all shiny coated, happy and healthy, and he behaved very well after returning. I think Miley likes coming to you! It's so good find someone who not only understands dogs, but also understands the dog's owners as well! So thanks very much, we'll be bringing Miley back later in the year, and I'd be happy to recommend Puppy Dog Hotel to anyone. 

Best regards, Dave & Jeanette. (Hazlemere)

14th April 2009. 

Dear Karina, Joe & Amelia, Thank you so much for looking after Charlie and Molly with such care last week. Especially with all the medication that poor old Charlie is on! They certainly looked a picture of health when I picked them up and very happy, not sure they really wanted to come home. Molly is definitely missing her playmate Herbie. A great relief to find somewhere which is home from home when we have to leave them. Thank you for all your time and efforts with them both.

Love Sally Burdett, Charlie and Molly xx (The Chalfonts)

18th March 2009. 

Thanks to all at the puppy dog hotel for looking after Paddy. We can thoughly recommend the services that karina and family provide, as only after 5 days working with Paddy he came back a new dog, we also learnt so much, helpful hints and tips to continue his training, thank you once again to all at puppy dog hotel, and we are sure Paddy missed you after his holiday with you. 

Lisa and Mary (Ipswich, Suffolk)

5th March 2009. 

Choosing somewhere to leave Macy and Ollie wasn't an easy task, Karina and Joe have an amazing way with dogs and Macy and Ollie have thoroughly enjoyed their time there. Ollie has received exceptional training to help behavioural issues. The DVD of their stay showed how wonderfully they were cared for. 

Chris and Nat (Welwyn Garden City)

1stMarch 2009. 

Hi Karina Firstly a big thanks to you both for the work you did with Ollie, that was probably the best wedding present we received! We had a great day. 

Nat and Chris x (Welwyn Garden City)

26th January 2009. 

Leaving our Labrador puppy, Jimmy Choo, with anyone, was for me just as serious as finding the right kind of babysitter for our children. Obviously not just anyone will do! Karina and Joe run a superb establishment, probably better care than in your own home! We can't recommend them highly enough and plan our holidays around when Jimmy can be fitted in at the Puppy Dog Hotel. Simply Brilliant. 

Kerry Rhodes. (Swan Bottom)

12th January 2009. 

Dear Karina, Joe, Kira and Amelia, Thank you so much for taking such good care of Barley over the past few months, from her first 2-week stay in the summer at just 3 months old and all the day care since then. We were able to really enjoy our holiday knowing Barley was being looked after so well at such a crucial time in her life and having such a good time. It’s great to see how happy she always is to see you on return visits. Many thanks also for all the training tips and support, which have been invaluable. We are very grateful for your very responsible approach to dog care and training, always making the effort to do the right thing, with the result that Barley’s behaviour has remained consistently good throughout the time she’s been coming to stay with you. Barley’s always thrilled to arrive at your house and is never in a hurry to leave you when we pick up. Her stays with you obviously make her happy, which we appreciate very much, particularly given you give her such a good time whilst reinforcing all the right behaviour. What more could we ask for! I have already recommended you to my dog-owner friends and look forward to many more visits to Barley’s second home. 

All our very best wishes, The Masters Family. (The Chalfonts)

16th December 2008. 

Dear Karina, Joe, Kira and Amelia, We are so glad to have found the Puppy Dog Hotel after an extensive search for the right place to care for Jaz while we are on holiday. The week of training that Jaz recently received with you has made a real difference to us all and it was clear that in addition Jaz enjoyed the loving care given by the whole family. As important the time you spent to ensure that we could continue using the same training methods at home and sharing your skills and expertise to give us an understanding of Jaz’s behaviour and the appropriate actions to take. The written notes have been very helpful. We are delighted that Jaz will be staying at the Puppy Dog Hotel when we go on our holiday as we know she will be very happy and receive the very best of care. Many many thanks to you all for your first class service. With Kind Regards.

Pauline, Terry and Jaz xx (Clacton, Essex)

4th December 2008:

It is so nice to be able to go away and know that he is being loved and looked after so well. He had an absolute ball !!! Once  again – a HUGE thank you for looking after him and also the training you did with him- I bought a whistle on Sunday and we have used it and he has been great. I think he misses you all very much. I look forward to hearing from you And thank you thank you thank you !!!!  

Andrea Gordon xx (Prestwood)

10th November 2008.

A huge Thank-you. YOU have changed our lives. Just a note to say a big thank-you for all your time and help with the behaviour problem. From day one the change was remarkable. Thank you. 

Love Carol and Ross. Thanks x (Surrey)

7th October 2008. I wanted to thank you for taking such loving care of Miller while we were away, and for all the training and training tips. He is doing very well although I must try and book in a few sessions to try and keep up your good work. I have cancelled all the other training he was booked to do as we just seemed to be confusing Him  and to be truthful it wasn’t doing any good and costing a fortune. I hope you don’t mind but I have given your number to a friend of ours, although your probably overwhelmed already I said he should give you a ring if he wanted the best! As soon as Paul knows next years holiday I will try and get Miller in with you again. Hopefully talk to you soon. 

All best wishes Love Chris Field and Miller x . (The Lee)

30th August 2008.

We thank Karina & Joe for few enriching times already for our 10-months old Milo.His behaviour improved remarkably after his stays. Video,daily notes(after),along with calls & e-mails we received(during his stay) made us so comfortable every time we chose your dog haven while away.Your advice are put to great use and we are proud to welcome back an energetic and happy puppy.

See you next time Emily & Stephane. (Docklands, London)

4th August 2008.

Dear Karina and Joe, I just wanted to say thank you SO much for looking after Merlin last week – I could not have wished for him to be with a nicer family as yours. It was so lovely to read his ‘’report’’ and hear what he had been doing each day and the DVD was great. I think he is missing his friends, Barley etc – it was so nice for him to be able to play with lots of other dogs because he just loves playing with other dogs as you know. If you ever wish to pass my details on to anyone for references etc please do, as I will be happy to recommend you. It is so nice to be able to go away and know that he is being loved and looked after so well. He had an absolute ball !!! Once again – a HUGE thank you for looking after him and also the training you did with him – I bought a whistle on Sunday and we have used it and he has been great. I think he misses you all very much. I look forward to hearing from you And thank you thank you thank you !!!! 

Andrea Gordon xx (Prestwood)

30th July 2008.

Delighted and amazed with the progress in two days. We were given a comprehensive report of the day (&night!) and the training. Came away with very helpful advice and a training dvd featuring our puppies! Fantastic service, have been recommending the \"Hearn Team\" already. 
Claire (Swanbottom)

27th July 2008.

Thank you Karina and family for the wonderful care you gave to Loius my 5 month old puppy. During his stay the family helped Louis build his confidence and socialise with larger dogs. Everyday they complete a health check which fortunatly for Louis spotted an ear infection that was causing him some discomfort and quickly dealt with the minor infection. Their knowledge and care is wonderful, 

Caroline Kalha (Gerrards Cross)

20th July 2008. We went away for a few days with no one to look after our puppy husky called Marley. As you can imagine being a puppy and leaving him was going to be hard for us. Karina and her family had Marley for a few days. I am extremely happy with the care that he was given and definately will be asking them again in the future im surprised he even wanted to come home. They also sent a dvd. 

Carol Reed (Surrey)

16th June 2008.

 Karina and family, thank you so much for all the care and attention you gave Jessie while we were away. It was great to keep in touch by e-mail and receive the photos as well as the comprehensive DVD and write up on our return. Special thanks to Joe for taking care of Jessie during the thunderstorm which can spook her. A truly caring service all round. 

With regards, John and Linda Neale (Chesham)

28th May 2008.

Thank you, Karina, Joe and family, for looking after Oscar and Toby so well. They returned to us sleek, happy and much better behaved than when we left them! Oscar is now much calmer, and has stopped the habit of scratching at visitors, which made him unpopular. The change is amazing! Toby's tail has not stopped wagging, and her obviously had a super holiday. I highly recommend Karina to all. 

Val Knight (Woburn)

7th March 2008. 

Dear Karina and family. Thank you so much for looking after our puppy Lola, while we were away over half term. We were worried leaving her at such a young age, but you did a fantastic job. All my concerns mentioned to you when we left her have now been dealt with, with your expertise and great advice. We have not had one 'accident' since collecting her over two weeks ago so I think you cracked this for us! As well as generally training her, especially with her recall out in the park I can now confidently let her off the lead and know she will come back to us. She now sits and lies beautifully using only hand signals....Everyone around me is truly impressed! Your whole family have a fantastic way and know how with dogs. Thank you especially to your daughter Amelia for keeping my daughter updated with text messages with her progress during our holiday, this was very much appreciated. I hope you will be able to look after again, when we next go away. 

Yours Sincerely, Sarah Sofizade. (Finchley, London)